Fayetteville VA Medical Center

The Fayetteville VA Coastal Health Care system serves veterans in southeastern North Carolina with comprehensive medical services.

Main Medical Center

Address: 2300 Ramsey Street, Fayetteville, NC 28301 Main Phone: 910-822-7100 Emergency: 911 (on-site emergency services)

Services Offered

Primary Care

• Routine checkups and preventive care
• Chronic disease management
• Wellness programs
• Health screenings

Specialty Care

• Cardiology
• Gastroenterology
• Pulmonary medicine
• Nephrology
• Endocrinology
• Neurology

Mental Health Services

• PTSD treatment programs
• Depression and anxiety care
• Substance use treatment
• Peer support specialists
• Group therapy
• Individual counseling

Surgical Services

• General surgery
• Orthopedic surgery
• Urology
• ENT (Ear, Nose, Throat)

Women's Health

• Primary care for women veterans
• Gender-specific services
• Women's health coordinator

Additional Services

• Pharmacy
• Laboratory and pathology
• Radiology and imaging
• Physical therapy
• Audiology
• Optometry
• Dental (limited eligibility)
• Podiatry

Enrollment & Eligibility

Who Can Enroll

Veterans with:

• Honorable discharge
• Service-connected disabilities
• Combat veteran status (recent)
• Special eligibility categories

How to Enroll

1. Apply online: va.gov/health-care/apply
2. Call: 1-877-222-8387
3. Visit enrollment coordinator in person

Required Documents

• DD-214 (discharge papers)
• Photo ID
• Income information
• Insurance information (if applicable)

Appointment System

MyHealtheVet

Online patient portal for:

• Scheduling appointments
• Prescription refills
• Secure messaging with providers
• Viewing test results
• Health records access

Register: myhealth.va.gov

Scheduling

• Primary care: Call your PACT team
• Specialty care: Referral required
• Mental health: 910-822-7100
• Same-day appointments: Available for urgent needs

Pharmacy Services

On-Site Pharmacy

Fill prescriptions at the medical center pharmacy.

Hours: Monday-Friday (check current hours) Refills: Via MyHealtheVet or automated phone system

Mail-Order Pharmacy

90-day supplies delivered to your home at no cost for many medications.

Community-Based Outpatient Clinics

VA services also available at:

• Sanford CBOC
• Hamlet CBOC
• Wilmington CBOC
• Jacksonville CBOC

Provides primary care and some specialty services closer to home.

Mental Health & Crisis Services

Veterans Crisis Line

Call: 988 then press 1 Text: 838255 Chat: veteranscrisisline.net 24/7 confidential support

PTSD Services

Specialized PTSD treatment programs:

• Individual therapy
• Group therapy
• Evidence-based treatments (CPT, PE)
• Family counseling

Substance Use Treatment

• Outpatient programs
• Intensive outpatient treatment
• Medication-assisted treatment
• Recovery support

Transportation

Veterans Transportation Service

Free transportation to VA appointments for eligible veterans.

To Schedule: Contact medical center Service Area: Cumberland County and surrounding areas

Beneficiary Travel

Mileage reimbursement available for eligible veterans traveling to VA care.

Caregiver Support

Program of Comprehensive Assistance for Family Caregivers

Support for caregivers of severely injured veterans:

• Stipend payments
• Training and education
• Respite care
• Health insurance (if eligible)

Patient Advocate

If you have concerns or complaints: Patient Advocate: 910-822-7100 Hours: Monday-Friday business hours

Telehealth Services

Video appointments available for:

• Primary care follow-ups
• Mental health counseling
• Specialty consultations
• Reduces travel for routine visits

Vet Center

Separate from VA Medical Center, provides readjustment counseling:

Fayetteville Vet Center Location: 2301 Robeson Street Phone: 910-488-6252

Services:

• Readjustment counseling
• PTSD counseling
• Bereavement counseling
• Military sexual trauma counseling
• No VA enrollment required

Emergency Care

On-Site Emergency Department: For enrolled veterans After Hours: Nurse advice line available Life-Threatening: Call 911 (VA or civilian ER)

Billing & Insurance

• Most services: No cost for enrolled veterans
• Copays: Based on priority group and service-connected status
• Billing questions: 910-822-7100

Important Phone Numbers

| Service | Phone | |---------|-------| | Main | 910-822-7100 | | Pharmacy | 910-822-7100 ext pharmacy | | Mental Health | 910-822-7100 | | Veterans Crisis Line | 988 (press 1) | | Vet Center | 910-488-6252 | | Enrollment | 1-877-222-8387 |

The Fayetteville VA Medical Center provides comprehensive healthcare services specifically designed for veterans, with understanding of military-related health conditions and veteran-centric care.